Chief of Staff, Office of the CEO

Sorcero, the leader in Language Intelligence, the next-generation of deep learning powered Natural Language Understanding, is immediately hiring a dynamic chief-of-staff to join the executive team. Selected by Business Insider as one of the 81 startups expected to boom in 2021, you will function as an extension of the CEO, playing a key leadership role in shaping and advancing the mission of Sorcero.

Why Join Sorcero?

We are making serious strides towards transforming decision-making for key technical industries, like Life Sciences, Healthcare, Insurance, and Engineering, that power the world and you would be a critical part of our success. We have incredible insights into markets and how to build technology that is powerful and differentiated. All while solving huge challenges in people’s lives and health that were previously intractable to prior generations of technology. You will help us move even faster.

  • You’ll join a team of brilliant, passionate people working collaboratively to build a sustainable, scalable organization committed to using understanding to create a better world.
  • You’ll be empowered to innovate and apply your intellectual curiosity to interesting technical & business challenges.
  • You’ll actively work to transform an established approach to work and learning with groundbreaking, bleeding edge technology.
  • You are in the pursuit of mastery and excellence, and are seeking a space and people who share your obsession

Job Opportunity

The Chief of Staff reports directly to the CEO and will play an integral role on the executive team. You will be a thought partner to the CEO and also serve as the “Chief Execution Officer’ ensuring important strategic and operational projects are executed with high fidelity and that all stakeholders are held accountable to their commitments. Our ideal candidate is strategic, analytical, and operational with a bias for action and a keen ability to influence across stakeholders at all levels within an organization. It also doesn’t hurt to be a closet trekkie, have always dreamed of your own Hitchhiker’s Guide, or making dragons come to life, Sorcero is the place for you.

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Responsibilities

  • Contribute to, and run, the annual Sorcero strategic and business planning process on behalf of the team and translate the strategy into action by working with the executive team.
  • Run the core business cadence, including the development and ongoing measurement of OKRs. Monitor key business metrics and flag areas of concern; ensure action plans are developed and effectively implemented
  • Manage day-to-day team operations (budget, hiring) across the organization and identify key opportunities for operational improvements through new methodologies, tools, templates, dashboards, and processes.
  • Ensure the CEO is fully prepared for key meetings & events.
  • Proactively drive forward and project manage strategic priorities, managing multiple complex projects simultaneously. Identify problems & opportunities across the team; develop & implement solutions, pulling together the right team from across Sorcero.
  • Ensure efforts are coordinated and aligned across the organization
  • Drive operational rigor through clear expectations and accountability globally by partnering across teams.
  • Keep the entire organization informed and empowered by establishing, maintaining and improving regular internal communications vehicles (e.g. internal websites and repositories, weekly emails, monthly town hall presentations)
  • Serve as a sounding board for the executive team

Requirements & Qualifications

  • Bachelor’s degree
  • 5 years experience in Program Management, Operations
  • 2 years experience working in an early startup business
  • Excellent written and oral communication skills; ability to communicate effectively with multiple levels including executives, peers, managers and junior staff
  • Excellent planning, analytical and interpersonal skills
  • Ability to act as the main execution arm and at times voice by extension the CEO

Preferred Qualifications

  • Versatile across multiple functions including Engineering, Product, Operations and Commercial
  • Self-starter with a team-oriented work style
  • An ability to distill complexity into meaningful insights and a coherent story
  • Creative and structured problem solver, utilizing internal and external resources to build innovative processes and tools with quantifiable impact
  • Demonstrated ability to navigate ambiguity / deal with changing priorities
  • Trustworthy, credible, and non-political; high level of integrity and excellent sense of judgement.
  • Strong mindset for continuous improvement. Ability to work closely with, and advise the executive team

Benefits

  • Competitive compensation package, including equity in a fast growing startup
  • Unlimited PTO policy (that we actually want you to use)
  • Medical, dental, and vision benefits for you and your family
  • Company-provided laptop and hardware
  • Being a part of a brilliant, fun and supportive team

About Sorcero

Understanding is the key to intelligence. With this principle at heart, we leverage Language Intelligence to give our customers fluid and fluent access to and control over the inherent complexities of their businesses. At Sorcero, we believe in augmenting human beings, not replacing them. Our platform gently directs users towards the right answer, and always supports human experts.

Because ∑ (human + AI) > human or AI alone

Sorcero is an Equal Opportunity Employer dedicated to the goal of building a culturally diverse environment, and strongly encourages applications from diverse candidates.